Frequently Asked Questions
Find answers to the most common questions about our courses, platform and teaching methods.
No. We offer both live online and on-demand courses. Live sessions are conducted remotely via the Zoom platform.
Normally, live online courses take place on weekdays (Monday to Friday), in the evening, from 7:30 PM to 11:30 PM (Eastern Time / ET), 4 hours per session. For select courses, depending on instructor availability, sessions may be scheduled on Saturdays, from 9:00 AM to 6:00 PM (ET).
Yes. All live online sessions are recorded and made available to students on the student portal, GoHacking Academy. Recordings are already included in the advertised price. Videos are processed individually, containing a specific watermark for copyright protection. It may take up to 24 hours for a session video to become available on the Academy.
Videos remain available on the Academy for 04 (four) months. During this period, the student can download the videos to their local machine at any time. We suggest that students save the videos locally. After 04 (four) months, the videos are removed from the Academy.
Online laboratories remain available on the Academy for 04 (four) months. After this period, the laboratories are removed from the Academy.
Written material (PDFs) remains permanently on the Academy.
In recorded courses, videos are processed and made available on the student portal, GoHacking Academy, within 24 to 48 hours.
Yes, all courses offer a Course Completion Certificate, which remains permanently on the student portal, GoHacking Academy. The certificate includes: student name, course name, date, modality (live or recorded), certificate verification link and content covered.
Yes. Normally, for those who have already taken a course at GoHacking, we offer a standard 10% discount on subsequent courses. On the registration page, when filling in the data, the system recognizes the student by their Academy email/login and, on the next page (payment), the amount appears adjusted. But be careful, there are courses that are not eligible for discount, such as courses made in partnership with other institutions.
Yes, in this case, we call it a 'retake' and we offer a 60% discount on the standard course price. We always update the training content from one class to another. If the student wants the retake, just send an email to training@gohacking.ca making the request. We will respond with a discount coupon or payment link.
Yes, we conduct courses open to the public and private courses for organizations and companies. In private courses, we work with a minimum of 20 employees (the quantity can be negotiated) and the course price is adjusted, considering the exclusivity and dedicated availability of the instructor for the class.
No. Email is the unique login for the Academy. It is possible to create another user with another email, but it is not possible to transfer courses from one account to another. We suggest, whenever possible, using a personal email instead of a functional/institutional email to create an account on GoHacking Academy.
We accept major credit cards (Visa, MasterCard, American Express), corporate invoicing, and bank transfers.
Yes, we issue invoices for all courses.
Yes, we can issue an invoice in the company's name if it is a corporate/institutional purchase. It is also possible to issue the invoice with the company's data if requested by the employee, with the company's approval, for reimbursement purposes.